Last Updated: 03/01/2025

Quantum Engineers is committed to protecting the privacy of our clients and visitors to our website. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you use our website and client portal, provided through a third-party service, SuiteDash.

1. Information We Collect

We collect the following types of information:

Personal Information: When you create an account, communicate with us, or use our services, we may collect personal information such as your name, email address, billing address, and phone number. We do not store any payment information. All payments are securely processed through Stripe, PayPal, or ACH verification, and we do not retain or have access to your payment details.
Client Documents and Data: Through our client portal, you may upload documents, plans, calculations, and other information needed for project collaboration. This information will only be used for the purpose of providing our consulting services.

2. How We Use Your Information

We use your information to:

Provide consulting engineering services;
Manage your account on our client portal;
Communicate with you about project updates, invoices, and relevant information;
Process payments and invoicing; and
Improve our services and website functionality.

3. Sharing of Information

We do not sell or share your information with third parties for their own marketing purposes. We may share information only as necessary to provide our services or comply with legal requirements. Examples include:

Service Providers: We may use third-party companies to assist with payment processing, client portal hosting, or other operational services. SuiteDash, as our client portal provider, may process your information according to SuiteDash's privacy policy.
Legal Requirements: We may disclose information if required by law or in response to a legal request, such as a court order or subpoena

4. Use of SuiteDash as a Third-Party Client Portal

Our client portal is provided by SuiteDash. While we take steps to protect your data, SuiteDash manages certain aspects of data processing. Please refer to SuiteDash’s Privacy Policy to understand how they handle and protect your data.

5. Data Security

We use reasonable and appropriate security measures to protect your information from unauthorized access, disclosure, or misuse. However, we cannot guarantee complete security, especially for data managed by third-party providers like SuiteDash.

6. Data Retention

We retain your information for as long as needed to provide our services or as required by law. Documents uploaded to our client portal will be retained based on project needs and client requests.

7. Your Choices

You have certain rights and choices regarding your information:

Access and Update: You may access and update your account information by logging into the client portal.
Data Deletion: If you wish to delete any information from the client portal, please contact us, and we will assist you in managing your data, subject to legal or business requirements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: contact@qtmeng.com